1. INTRODUCTION
1.1. SEEDWATERS (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulation (GDPR).
1.2. SEEDWATERS is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy policy.
1.3. This policy applies to our customers, users of our software, individuals who browse our website, and individuals outside our organization who we deal with in relation to our products and services.
2. THE KIND OF INFORMATION WE HOLD ABOUT YOU
2.1. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
2.2. We may collect, store, and use the following categories of personal information about you:
– Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
– Date of birth.
– Gender.
– Billing and payment information.
– Details of products and services you have purchased from us.
– Information about your use of our software and services.
– Information about your preferences and interests.
– Technical data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website or use our services.
3. HOW IS YOUR PERSONAL INFORMATION COLLECTED?
3.1. We collect personal information about you whenever you use our services, whether these are provided to you online or offline. This includes when you register for an account, purchase our products or services, use our software, communicate with us, or use our website.
4. HOW WE WILL USE INFORMATION ABOUT YOU
4.1. We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
– Where we need to perform the contract we have entered into with you.
– Where we need to comply with a legal obligation.
– Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
5. DATA SHARING
5.1. We may have to share your data with third parties, including third-party service providers. We require third parties to respect the security of your data and to treat it in accordance with the law.
6. DATA SECURITY
6.1. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.
7. DATA RETENTION
7.1. We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
8.1. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
8.2. Under certain circumstances, by law you have the right to:
– Request access to your personal information.
– Request correction of the personal information that we hold about you.
– Request erasure of your personal information.
– Object to processing of your personal information.
– Request the restriction of processing of your personal information.
– Request the transfer of your personal information to another party.
9. CHANGES TO THIS PRIVACY POLICY
9.1. We reserve the right to update this privacy policy at any time, and we will provide you with a new privacy policy when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
10. CONTACT DETAILS
10.1. If you have any questions about this privacy policy or how we handle your personal information, please contact us at support@seedwaters.com.